FAQs

What is a credit union?
Who may join Members First Credit Union?
How does someone join Members First Credit Union?
What is MFCU's Routing Number?
I received my debit card and the PIN number was not with it. When will I receive my PIN?
My debit card is expiring when will I get a new one?
Help! My debit card was lost or stolen. What do I do?
How do I easily view what checks have cleared my account?
How do I re-order checks?
How do I stop a check?
How do I stop getting statements in the mail?
Who do I report a website issue to?


What is a credit union?
It is a not-for-profit, cooperative financial institution formed to permit it's membership to save, borrow and obtain financial services. Credit unions are owned by their members cooperatively.
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Who may join Members First Credit Union?
Please Click Here to see if you qualify for membership.
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How does someone join Members First Credit Union?
The completion of a simple application and a $25 deposit into a share savings account is all it takes. This may be done at the main branch.
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What is MFCU's Routing Number?
275979050
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I received my debit card and the PIN number was not with it. When will I receive my PIN?
The PIN number is mailed separately for your protection. You will receive it within a couple of days of receiving the card.
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My debit card is expiring when will I get a new one?
The month that your debit card expires a new card will be shipped after the 15th of that month. Please activate it and destroy the old card.
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Help! My debit card was lost or stolen. What do I do?
Immediately call 866-238-0277 to report the loss and further assistance with issuing a new debit card. If you call after hours or on a weekend, please leave a message for Karen Millar.
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How do I easily view what checks have cleared my account?
You may sign up for FREE Online Access where you can inquire on all checks that have cleared as well as utilize many other transaction capabilities. If you are not signed up for online access, please Click Here to start.
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How do I re-order checks?
Click Here and select either the Liberty Checks or Checks For Less. Or you can call the credit union at 608-271-5301.
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How do I stop a check?
Log in to your account online and click “Stop Payment” tab or you may call 608-271-5301.
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How do I stop getting statements in the mail?
It's easy! Either log in to your account online and click on "E-statements" tab to sign up or you may call 608-271-5301.
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Who do I report a website issue to?
Please Click Here to e-mail website support.
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